Just Responsible Gaming

Our Commitment to Player Safety

Here at Just Casino, player wellbeing is a responsibility we carry every single day. We do not simply comply with industry standards — we actively work to exceed them. Our platform is designed so that safety features are easy to find, easy to use, and always available when you need them. We also provide access to third-party organisations that can offer independent, professional support for anyone who may be struggling with gambling-related concerns.

We encourage every player on our Just Casino platform to approach gambling as a form of leisure. Setting clear personal boundaries before you start playing, understanding the nature of chance and randomness, and never treating gambling as a way to generate income are habits we strongly encourage. Our team is always ready to assist you in activating any of the tools described below.

Responsible Gaming Tools We Provide

At Just Casino, we have developed a full suite of practical tools that allow you to manage your activity and keep your experience within healthy limits. All of these features can be accessed through your account settings or by contacting our support team directly.

Deposit Limits

You can set daily, weekly, or monthly deposit limits directly in your account at Just Casino. Once a limit is in place, it takes effect immediately for reductions, helping you manage your budget before you even begin a session. We recommend setting these limits as part of your standard account setup.

Session Time Limits

Our Just Casino platform allows you to set a maximum session duration. Once your chosen time is up, you will receive a notification — giving you a clear, built-in reminder to take a break and step away from the screen.

Reality Checks

We can send you regular in-session reminders at Just Casino showing how long you have been playing and how much you have spent during that session. These reality checks are designed to keep you informed and grounded, helping you make conscious decisions rather than playing on autopilot.

Self-Exclusion

If you feel that you need a longer break from gambling, our Just Casino self-exclusion tool allows you to suspend your account for a defined period — or permanently. During a self-exclusion period, you will not be able to access your account or receive any promotional communications from us. We take this tool extremely seriously and enforce it without exception.

Account Cooling-Off Period

Not ready for full self-exclusion but need a short pause? At Just Casino, we offer a cooling-off option that temporarily restricts your access to the platform. This gives you space to reflect without committing to a longer exclusion period.

Loss Limits

In addition to deposit controls, our Just Casino platform lets you cap the maximum amount you are willing to lose within a given timeframe. This is one of the most effective tools for staying within a comfortable financial boundary while still enjoying your sessions.

Recognising Problem Gambling

We believe that awareness is the first step toward prevention. At Just Casino, we encourage every player to regularly reflect on their relationship with gambling. The following signs may indicate that gambling is becoming a problem rather than a pleasure:

• Gambling with money set aside for essential expenses such as rent, food, or bills
• Feeling unable to stop or control the amount of time or money you spend
• Chasing losses — playing more to try to recover money you have already lost
• Hiding or lying about your gambling activity to friends or family
• Feeling anxious, irritable, or restless when not gambling
• Neglecting work, relationships, or personal responsibilities because of gambling
• Borrowing money or selling possessions to fund gambling sessions
• Using gambling as an escape from stress, anxiety, or personal difficulties

If any of these resonate with you, please do not hesitate to use the tools available on our Just Casino platform or to reach out to one of the support organisations listed below. There is no shame in seeking help — taking action early makes a significant difference.

Protecting Minors

At Just Casino, we have a zero-tolerance policy toward underage gambling. Our platform is strictly for adults aged 18 and over, and we conduct identity verification checks to enforce this. We ask all players to ensure that their account credentials are kept private and that any devices used to access Just Casino are secured against access by minors.

If you share a device with children or young people, we strongly recommend using parental control software to block access to gambling websites. Trusted filtering tools include:

• GamBlock — blocks gambling sites across all devices
• Betfilter — comprehensive gambling-specific filtering software
• Net Nanny — broad parental control and content filtering
• Cyberpatrol — customisable site blocking for family use

Independent Support Organisations

We at Just Casino want to make sure you always have access to professional help when you need it, beyond what our internal tools can offer. The following organisations provide confidential, expert support for gambling-related concerns:

How to Activate Responsible Gaming Tools at Just Casino

Using our safety tools on the Just Casino platform is straightforward. You can manage most settings directly through your account dashboard, or you can contact our support team who are available around the clock to assist you.

1. Log in to your Just Casino account
2. Navigate to your Account Settings or Player Profile
3. Select the Responsible Gaming section
4. Choose the tool you want to activate — deposit limits, session timers, self-exclusion, or others
5. Confirm your settings — reductions take effect immediately
6. Contact our support team via live chat if you need additional assistance