Just Casino Privacy Policy

At Just, we are committed to protecting your personal information and ensuring your privacy is respected at all times. This Privacy Policy explains how we collect, use, store, and share your personal data when you access our platform at Just Casino.com. By using our services — whether you complete the just casino login process, explore our game library, or contact our support team — you agree to the practices described in this document. We encourage you to read it carefully so you understand your rights and our obligations.

Who We Are

We operate Just as a licensed online casino platform, offering games, promotions, and financial services to eligible players across our target markets, including Canada, New Zealand, Norway, South Africa, and Switzerland. Our just casino online platform is available via desktop and mobile browser. If you have any questions about how we handle your data, you may contact us directly at support@Just Casino.com.

Information We Collect

When you register, use, or interact with our platform, we may collect the following categories of personal information:

Information You Provide to Us

• Your full name, date of birth, and nationality
• Your email address, phone number, and home address
• Username, password, and account credentials created during just casino sign up bonus registration
• Payment details, including card numbers, e-wallet identifiers, bank account information, and cryptocurrency wallet addresses
• Identity verification documents submitted during KYC processes
• Communications you send us, including messages via live chat or email

Information We Collect Automatically

• IP address and device identifiers
• Browser type, operating system, and screen resolution
• Pages visited, session duration, and navigation patterns across our site
• Transaction records, betting history, and game session data
• Geolocation data used to verify your eligibility and enforce restricted country rules
• Cookies and similar tracking technologies (see our Cookie section below)

How We Use Your Information

At Just Casino, we use the data we collect for the following purposes:

• To create and manage your account and verify your identity
• To process deposits and withdrawals and prevent financial fraud
• To deliver and personalise our gaming services, including promotions like just casino bonus codes and the just casino no deposit bonus
• To comply with our legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling requirements
• To enforce our Terms and Conditions, including bonus abuse prevention and restricted country policies
• To communicate with you regarding account updates, promotions, and support responses
• To analyse usage trends and improve our platform and services
• To administer our Space Club loyalty programme and VIP Galaxy benefits

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity — processing required to fulfil the agreement between you and us when you use our just casino online services
• Legal obligation — processing required to comply with applicable laws and regulations
• Legitimate interests — processing carried out to protect our platform, prevent fraud, and improve user experience
• Consent — where you have explicitly agreed to receive marketing communications or the use of non-essential cookies

Cookies and Tracking Technologies

Our Just platform uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather analytical data. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You may adjust your cookie preferences at any time through your browser settings, though disabling certain cookies may affect the functionality of our services.

We use cookies to:

• Keep you logged in during your session
• Remember your language and display preferences
• Track performance metrics and page load times
• Support marketing attribution and promotional analytics

Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

• Payment processors — to facilitate deposits and withdrawals via methods including Visa, Mastercard, MiFinity, Neteller, CoinsPaid, AstroPay, bank transfer, and supported cryptocurrencies
• Game providers — studios such as Pragmatic Play, Evolution, Hacksaw Gaming, Nolimit City, and others may receive session data necessary to deliver their games
• Identity verification providers — to conduct KYC and AML checks as required by our licensing conditions
• Regulatory authorities — where we are legally required to disclose information to comply with applicable law or respond to lawful requests
• Fraud prevention services — to detect and prevent misuse of our platform, including bonus abuse across linked accounts

Any third party we engage is required to handle your data in accordance with applicable data protection laws and our own security standards.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by law or legitimate business need. In many jurisdictions, financial and gaming records must be retained for a minimum of five years following account closure. When data is no longer required, we securely delete or anonymise it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to ask us to correct inaccurate or incomplete data
• Right to erasure — to request deletion of your data, subject to legal retention requirements
• Right to restriction — to ask us to limit how we use your data in certain circumstances
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on our legitimate interests
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing

To exercise any of these rights, please contact us at support@Just Casino.com. We will respond to your request within the timeframe required by applicable law.

Data Security

We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include SSL encryption, secure server environments, access controls, and regular security assessments. While we take every reasonable precaution, no method of internet transmission is entirely risk-free, and we cannot guarantee absolute security.

International Data Transfers

Our Just platform serves players across multiple regions, and your personal data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses or equivalent mechanisms recognised under applicable data protection law.

Responsible Gambling and Data

We use your account and behavioural data to support responsible gambling measures. This includes monitoring for signs of problem gambling, applying self-exclusion requests, and complying with any limits you set on deposits, losses, or session time. We take these obligations seriously and your data plays a central role in our ability to fulfil them.

Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices of those external platforms and we encourage you to review their privacy policies independently before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will notify you via email or a prominent notice on our platform. Continued use of our just casino online services following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please reach out to our support team:

• Email: support@Just Casino.com
• Live Chat: Available 24/7 directly on Just Casino.com

We are dedicated to resolving any data-related queries promptly and transparently. At Just, your trust is something we take seriously, and we remain committed to handling your personal information with the highest standards of care and integrity.